Confidentiality

When you see a healthcare provider, you have the right to get to get information and services you need. Here are some things to remember that can help you get the most out of your care visits:

Your provider should respect your privacy.

The provider should keep your visit confidential unless someone is hurting you or they feel you are a danger to yourself or others, which they will have to tell somebody else.

They’ve seen and heard it all before.

While it’s normal to feel uncomfortable talking about personal subjects, you don’t need to worry. Your provider talks all sorts of patients about all sorts of things, and is trained to help you with your health and emotional concerns without judgment. Their job is to care for your health and well-being,. The more they know about you and your health-related habits, the better they will be able to help you. No question or topic is off limits!

Share your needs and what you know about yourself.

Whether you’re looking for STI testing, to discuss birth control options, or have them look at a strange bump, being direct will help make sure you get what you need out of your appointment. And the more details, the better! If it’s hard to put into words, bring a written list to give to your provider with problems, symptoms, concerns, or questions. This can help start the conversation.

Ask for clarification.

If the provider explains things in ways that aren’t clear, you can ask for them to say it again differently. If an exam is part of your visit, you can ask the provider exactly what will happen both before and during the exam. You can also ask the provider to slow down or stop at any time if you’re feeling uncomfortable. Remember – it’s your appointment!

How to ask: “I don’t think I understand what you just said. Could you say it again using different words?”